Tech Support & Training

Professional service and technical repair for professional equipment.

Get The Most Out Of Your Printer

The R&D Support Team offers a full range of services for Stratasys 3D Printers and corresponding printing software. Our customer service engineers are trained to help diagnose and troubleshoot any problems you may encounter with your Stratasys machine.

With our excellent support programs, R&D Technologies has established an enviable reputation for proactive customer care and rapid, professional response time to customer support requests. Our 3D prototyping service, 3D printer support, and technical know-how are second-to-none throughout our territory of Rhode Island, Massachusetts, Connecticut, New Hampshire, Vermont and Maine.

For online tips and tricks and basic maintenance for your PolyJet or FDM 3D printer, please view our Tech-Tips.

Services Include:

  • Phone Support
  • Application and Materials Support
  • On-Site Support
  • Software and Hardware updates and upgrades
  • Proactive support
  • On-site training
  • 3D Printer Installation
  • Yearly Contracts or Pay-by-the-Hour options

Please note, R&D Technologies no longer provides assistance with SOLIDWORKS software.

Advanced Training Options

On top of keeping your printer in tip top shape, we also offer advanced user training for customers looking to get more in depth with their printers. See details below for if you have a Polyjet or FDM machine.

Talk to a 3D printing expert

Need to send us a file?

The form below is intended for sending your printer’s service data or configuration file.  These types of files may sometimes be blocked by email servers.  Be sure to contact with a description of your issue when submitting files.

Need to send us a file?

Max. file size: 50 MB.

Talk to a 3D printing expert

Contact Technical Support

Need to reach us? Our technical support team is here to assist you. Please contact us via email or call our office at:

(401) 885-6400, Ext. 4

Talk to a 3D printing expert

Scroll to Top